Contact us

International purchases and support

Identify the location and purchase channel before arranging service.

01 Help in Taiwan

Contact Taiwan support with the model, purchase country, receipt and issue. Support will explain any available cross-region or factory service before you proceed; US shipping, payment and refund rules do not automatically apply.

02 Help outside Taiwan

Use the manufacturer’s distributor directory to find the relevant country or region, then confirm current service details. Product availability, document language, warranty handling and order systems may differ.

Open the official distributor directory ↗

The manufacturer may update these contacts. US accounts, gift cards and ZIP membership benefits are not services that this Taiwan store promises to accept.

Sources and further reading