Warranty & repair

Arc insert troubleshooting

Troubleshooting, service scope, repairs and costs.

Rechargeable Lighter Insert — Model 65828

Charging your insert

The blue indicator flashes when charging is needed, stays lit while charging, and turns off when charging is complete. Charging normally takes approximately one hour.

The supplied charging cable is packed beneath the lining inside the box. Connect it to a computer USB port as directed in the Taiwan guide. Avoid fast-charging adapters. Do not leave the insert continuously connected to a charger or store it for long periods without charging, as this may damage the battery.

Why will the arc not ignite, or why does it switch off?

Press the switch twice in quick succession to activate the arc. A safety timer automatically switches it off after ten seconds.

Use the charging port on the side of the insert and follow the instructions supplied with your model. For further assistance, contact Zippo Taiwan.